When the Dreaded Sewer Backup Happens

7/8/2021 (Permalink)

A sewage backup is very unsanitary and requires trained professionals to clean. Please call us if this happens to you.

Here's What To Do If It Happens To You

If there is anything that can fill you with dread, it’s discovering you have a sewage issue in one of your commercial properties. There is never a convenient time for it to happen, and you are probably not equipped to handle much more than a common toilet backup. Fortunately, there are experts in sewer clean up out there, and they are only a phone call away.

1. Protect Yourself and Turn Off the Water

If it is a matter of a simple flooded toilet, all you probably need are some rubber gloves and shoe protection to get in there and turn the toilet valve off. A major sewer backup, on the other hand, is a much more serious situation. Depending on the extent of the problem, gloves, plastic booties, goggles and a face mask are in order. Make your way to the main water valve and turn it off.

2. Contact a Sewer Cleanup Specialist

Most companies in this field are on call 24 hours a day, every day of the year. This is an emergency, so don’t delay in reaching out. The sooner you call, the less likely it is that there will be residual damage after it’s cleaned up.

Following the initial cleanup, certified water damage technicians will decontaminate the premises using EPA-approved, hospital-grade cleaners to remove all pathogens, in accordance with CDC guidelines. They're also trained in identifying and removing all odors, so there's no need to worry you’ll be living with the aftermath for weeks to come.

3. Call Your Insurance Company

This is where it gets a little tricky. Some insurance policies cover sewer issues, some don’t. Luckily, you can buy a separate insurance rider that will protect you if it happens again; so, if you haven’t already purchased one, now’s the time to do it.

At one time or another, you will probably experience an event that requires sewer cleanup. Hopefully, it will be a minor inconvenience, but even if it's a total disaster, there's no need to panic. There are qualified professionals in Jefferson County, MO on-call and ready to help. Call us!